The life of sellers on Amazon is not an easy one. To make gains and promote products, they spend lots of time and energy that need to be replenished. That’s why they need to have a rest and go on vacations from time to time. But there are some pitfalls in giving yourself a break on Amazon.
Unfortunately, you can’t just leave everything behind and go for a rest. When you return, you’ll drown in letters and orders. To prevent this, you should find a way for your business to operate automatically. Today we will tell you everything you need to know about Amazon vacation policy and how to make money even when you are away.
Setting up Preparations for a Profitable Holidays
You won’t be able to properly relax if you’ll worry about your business all the time. That’s why you should think a couple of steps forward. Amazon vacation setting process hugely depends on which type of seller you are: FBM or FBA.
If you are not an FBA seller, the only option is to use Amazon’s vacation mode on your items. But if you are an Amazon FBA retailer, there is no need for that. You’ll only need to prepare a proper inventory management plan before Amazon store vacation.
If you belong to the first type of seller (FBM), we’ll give you a detailed guide on how to go on Amazon seller vacation mode. But before doing that, please read the list of requirements below. It will help you to be more confident and will prevent possible troubles!
1. Complete All Your Amazon Deliveries and Orders
The sad truth is, clients don’t worry about your needs, health, or plans. The only thing they worry about is getting their products on Amazon as soon as possible. That's why telling them that you are going on holiday is a terrible idea. They won't think of Amazon sellers going on vacation as an adequate reason for delaying their items.
You need to complete all purchases and deliveries in progress. Once you manage to do that, feel free to turn off your product pages. If you deactivate them while having Amazon orders pending, vacation mode won't remove them, and your clients will stay waiting, very angry with you. Please pay attention to your Amazon order status, so you won't have to deal with reputation risks.
2. Automate Your Client Messaging
If you want to avoid any potential damage to your reputation and sales, you need to find a way to answer incoming messages. Ignoring them may hurt you a lot, so you should better create a way to inform clients while you are away.
Don't overthink too much. Your message must be simple and not detail-heavy. Just a few words to tell your buyers that you are currently unavailable would do the trick.
Also, it would be best if you prevented those clients from losing interest in your product listings. You should add your arrival date, so they'll know when to revisit your items.
It will be a great idea to use autoresponder software to answer your clients. Such services will make your life easier and save you a lot of personal time! They can reply to new messages with pre-created or custom templates. Also, they have email notifications about negative reviews, so you'll know if something goes wrong.
3. Set Deadline for Deactivation
If you want to go on vacation mode on Amazon, you can't just instantly deactivate your listings. To pause the Amazon seller account correctly, you'll need some patience. Because even after fulfilling all the pending orders, you should notify your clients so they won't make new ones.
We recommend you alert your buyers in 48 hours before setting your listings inactive. In this way, you'll prevent receiving new orders. But don't be overly cautious. If you deactivate your listings too soon, you'll lose a lot of money by skipping the orders you were able to fulfill.
Your Business Still Will Need Your Supervision
You should check your Seller Central from time to time or pick someone who'll do it for you. That's because, according to Amazon's rules, you must respond to your clients in 24 hours. Otherwise, your metrics and reputation will suffer.
If clients write you a message, ensure that they'll receive their answer as soon as possible. Also, note that the platform can put your Amazon account on hold if you email from too many different IP addresses. Prevent making too many log-ins in your Amazon Seller account. Coordinate with your staff and split responsibilities: who will log in and answer the letters, and from which devices.
How to Put Amazon Store on Vacation
After you've waited for enough time, you can move to the final step: Amazon seller vacation setting. Before going on your awaited Amazon vacation, hold on and carefully follow our instructions on how to put Amazon on vacation. This will save you both time and nerves.
- Go to your Amazon Seller Central for vacation mode activation. Choose “Account Info” from the Options segment.
- Click Listing Status, then pick “Going on vacation?”
- Set the marketplaces you want to suspend to "Inactive."
The Seller's life is full of stress and hardships, so they truly deserve some rest. Vacation on Amazon business can be sellers' jolt for new fresh concepts and ideas. You should prevent overworking and be in good shape to develop new plans for achieving success. And if you need any guidance on this way, follow our blog!
Whether you are an Amazon pro seller or still don't know how to set up an Amazon store, you'll find something interesting! Want to learn more about Amazon notification settings, Amazon delivery preferences, and more? With our help, you'll find new opportunities and handy tips for selling on Amazon! Stay safe!