Amazon is an attractive platform for entrepreneurs to launch an online retail business. However, the marketplace is attractive for scammers of all types as well. And this is quite logical – the fraudsters and scammers know where to look for their victims, choosing the places where both money or valuable goods and vulnerable data are. Amazon meets all three criteria, and that’s why Amazon sellers frequently become the victims of phishing and spoofing attempts.

Let’s find out how to report a scam on Amazon and prevent it. 

Why Amazon Sellers are Lucrative Targets for Scams and How Scammers Reach Out to Them

Being the most popular online marketplace ever, Amazon is also a storage for a million user profiles, including the profiles of sellers and buyers. Scammers often target the first category to hack passwords and bank account credentials as a simple scam strategy. Tech-savvy scammers can also breach the seller’s account and access the customers’ data, which means spotting thousands of credit cards and personal profiles.

The consequences of such fraudulent activities can be disastrous and lead to loss of money and reputation. That’s why finding out how to report phishing to Amazon, as just one of the fraudulent schemes, and most importantly, how to identify and prevent such attempts become essential for Amazon sellers. 

How to Spot and Report Amazon Phishing Scams

phishing and spoofing attempts

Sending Amazon phishing emails is one of the most popular fraudulent strategies. Unfortunately, fishing is quite an old approach. Most users know its signs quite well, but the number of victims doesn’t tend to subside since fraudsters come up with more and more sophisticated tricks to make a phishing email look like an authentic one. 

As a rule, a phishing email looks like an official letter from Amazon. Still, take a more attentive look. You will be able to notice some almost invisible signs which make an email fraudulent and quite dangerous. Also, fraudsters can call the sellers by phone call or text message, claiming to be from Amazon and asking to provide personal data. 

Know the Boundaries

According to Amazon’s privacy policy, Amazon representatives can’t ask the sellers about a clear list of things. This is the information regarding your passwords, credit card details, including credit card number, expiration date, CVV and balance, and security questions with the answers to them.

So, if you get an email or phone call with a request to share this or related information, don’t doubt this is an attempt to hijack your data. Instead, report fraud to Amazon.

Check the Email Address Authenticity

Modern fraudsters are very creative when it comes to creating email addresses that will look like official ones. Official Amazon emails often end with @amazon.com. There are no other options. Don’t respond to it if the email comes from a different domain or contains a suspicious email user’s name. 

If you doubt the email’s trustworthiness, you can contact Amazon sellers’ customer service and ask whether they have sent you a letter of request. In case they didn’t, instantly proceed with Amazon fraud email reporting

Check URL Links

The core goal of a phishing email is to make you follow the link inside the letter. As a rule, the link will launch the background installation of the malware that can spot your data from Amazon and beyond. 

So, the rule of thumb is the following – never open a link if you suspect it is fake. Instead, check the link in the way you have to check an email address before following it. Also, make sure your antivirus app is turned on. If you open a suspicious link, there is a chance that an antivirus will catch it and alarm you with a notification. Then, proceed with Amazon fraud reporting. 

Don’t Unsubscribe

Also, don’t unsubscribe from a phishing letter. The matter is that modern fraudsters are pretty smart and tech-savvy. They can also test their strategies like you test your marketing approaches on Amazon. 

And when you unsubscribe, you show that your email address is valid and relevant. It makes you an even more promising target for sending the following letter to lull your vigilance from a different email address and with another request. 

Ignore the Spam Folder

Fortunately, email checking algorithms are also quite intelligent. That’s why they carefully filter all the incoming emails and feature the suspicious ones as spam. Most likely, a phishing letter from Amazon scammers will land this folder as well. 

Still, some owners may consider it a mistake, decide to open the letter and follow the instructions inside. So, make it a rule never to check a spam folder, never open spam letters, and most importantly, don’t use any attached links, including the unsubscription ones. An unsubscribe link in a phishing letter is dangerous by default since you are likely to have never been subscribed to the sender’s newsletter. 

Use Anti-Virus Software and Follow Simple Rules

As one more step to prevent Amazon email phishing, make sure to use modern antivirus applications. Some of them are pretty effective in their free version. Still, since you deal with users’ money and personal data, it is better to pay for the subscription that often comes with advanced features for scam protection.

There are also several well-known but still effective rules to protect your Amazon store from fraud and scams.

  • Don’t use easy-to-hack passwords, the passwords that can be guessed or the ones that contain your personal data, like your name, birthdate, city of residence, and so on. Instead, use password generators and avoid auto-save/auto-fill features. 
  • Don’t use the same password for several accounts, especially for your Amazon account, banking account, and email. 
  • Don’t share your passwords and other sensitive data with your employees.
  • Use safe third-party apps only. For example, SageMailer, an application for customers’ review management, doesn’t require you to integrate your Amazon account to get started with it. 

How to Report a Fraud on Amazon

To report Amazon scams, protect yourself and other sellers from repeated scam attempts, report phishing to Amazon by sending an email to [email protected] with an Amazon spam report. You can also share email details and screenshots on Amazon forums and communities to raise awareness among other sellers. Even though they can be your competitors, it is a job worth doing. 

Conclusion

Don’t be hooked by phishing emails. Instead, use the tips above to identify scam attempts, remember the well-working rules on data safety and protection, and help others protect their businesses as well by reporting scam issues to Amazon ASAP.