SageMailer vs. Feedback Five: Which Will Help You Succeed on Amazon in 2024?

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SageMailer vs. Feedback Five: Which Will Help You Succeed on Amazon in 2023? SageMailer vs. FeedbackFive SageMailer vs. FeedbackFive

Best Feedback Monitoring Tool: What’s Our Verdict?

SageMailer and FeedbackFive are the most popular tools in the feedback management niche. But which offers more seller support? Which has better priсing? Which is rolling out helpful updates to allow sellers to keep up with Amazon?

Let us walk you through the main criteria of such Amazon feedback software and provide side-by-side and transparent comparisons. Of course, take it with a grain of salt that we are SageMailer. We love our own product. Still, we are here to provide a straightforward and clear comparison of SageMailer and its Feedback Five alternative so you can be the judge.

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Why Should I Care About Reviews?

Features: SageMailer or Feedback Five

Tools, features, capabilities… whatever you call them, we wish to make sure you can do the essential things to generate reviews and help your business on Amazon thrive.

Features: SageMailer or Feedback Five

Let’s start with the basics. SageMailer is Amazon review, and feedback software that help sellers can automate requests with Buyer-Seller Messaging or the “Request a Review” button. For this, the program uses Amazon policy-compliant messaging templates.

In addition, SageMailer’s features include feedback tracking for an unlimited number of ASINs and real-time email alerts.

Features: SageMailer or Feedback Five

In turn, Feedback Five is one of the tools across the eComEngine platform that helps ‘increase your presence on Amazon with reviews, feedbacks, and ratings’ by allowing users to send messages to their buyers. Sellers can include product images and decide when they want to submit product reviews on Amazon.

By the way, Feedback Five Amazon software is very inert with introducing new features. It relies mostly on the already formed backbone of the old users and not on the newcomers.

SageMailer vs eComEngine: Basic plan comparison

SageMailer provides more monthly emails, free ASINs, additional services, and this list goes on… When it comes to Feedback Five, many features are not available, at least with the Basic plan.

SageMailer

Feedback Five

  • Monthly emails included

    from 250 to 2000

    250

  • # of Email Campaigns

    unlimited

    3

  • Advanced timing capabilities (days after delivery)

    YES

    NO

  • Auto-exclusions (Late Orders, Refunded Orders, Out of Country)

    YES

    NO

  • Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.)

    YES

    NO

  • Feedback alerts by email

    YES

    NO

  • Automated workflow for resolving feedback issues

    YES

    NO

  • Free ASINs included with plan

    unlimited

    2

  • Advanced HTML editor

    YES

    NO

  • Insert product-specific content

    YES

    NO

  • Include attachments such as PDF files

    YES

    NO

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SageMailer vs. Feedback Five Pricing

FeedbackFive has a free plan, but merchants can access all features only with the Pro subscription starting at $29.99/month. The final price depends on the number of requests, products, and marketplaces as well as the availability of some extra functions.

SageMailer offers pretty straightforward pricing plans. There are three standard subscriptions – FREE, BASIC, PREMIUM that differ depending on the number of requests and marketplaces as well as the availability of some extra functions.

Recently, SageMailer has introduced more simple pricing! Now you can choose the number of email requests you need and not overpay for a larger plan.

Free
Basic
Premium
3000

Emails

200

1K

2K

10K

30K

100K

300K

1M

Free

Risk free - no credit card required 30 days trial

2 000 emails

Review monitoring

Unlimited stores

A/B testing

Inbox, manual and auto-reply emails

Unlimited ASINs

Premium

Most popular!
Monthly

30$/

Mo

3000 emails / month

️Review monitoring

Unlimited stores

A/B testing

Inbox, manual and auto-reply emails

Unlimited ASINs

30$/

Mo

Free
Basic
Premium
3000

Emails

200

1K

2K

10K

30K

100K

300K

1M

Premium

Most popular!

Monthly

$30 / Mo

  • 3000  emails / month
  • Review monitoring
  • Unlimited stores
  • A/B testing
  • Inbox, manual and auto-reply emails
  • Unlimited ASINs

Trial

Risk free - no credit card required

30 days trial

Free

SIGN UP
  • 2000 emails / month
  • Review monitoring
  • Unlimited stores
  • A/B testing
  • Inbox, manual and auto-reply emails
  • Unlimited ASINs

SageMailer Reviews vs. Feedback Five Reviews

Want to know why SageMailer is the #1 feedback management software in the industry?

If you wish to hear it from somewhere other than the horse's mouth, check SageMailer and FeedbackFive ratings on SellerCentral.

Which Will You Opt For?

What Do Customers Say About Our Top Amazon Feedback Service?

Trustpilot reviews

Amazon Appstore

Support chat

JA

Jamie-Lee

4 review

stars

done Verified

May 1, 2021

Amazing

Amazing! Perfectly packaged and sent very fast. So pleased and will definitely be buying from here again!

good Useful

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SW

Sean W

pen 6 review

stars

done Verified

Dec 18, 2018

Very Professional Platform

I tired 5 to 6 platforms searching for the best before I settled on SageMailer. Why? They offer first class support at my fingertips and are always very obliging, the website is very easy to use and free of clutter,, it's also appealing to the eye and it's bug free unlike some auto email apps I tried. I highly recommend to any Amazon seller. 5 Full Stars for Sage!

good Useful

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avatar

Artesanía Herreros Handmade Pocket Knives

pen 1 review

stars

done Verified

Dec 17, 2018

Awesome customer service

Awesome customer service, I came for a bug and I got my bug solved, and many other inquiries solved! inquiries I didn't knew I had even before chatting with them! Super customer service for a super tool, there are few companies that worries about customer service I am afraid and Sagemailer team is doing an amazing job.

good Useful

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ZS

Zadok Shade

pen 1 review

stars

done Verified

Dec 12, 2017

The best price/quality ratio

Drastically improved my feedback and reviews on Amazon. The pricing is fair and allows small sellers to get started and grow their business. Integration with European marketplaces is another great feature. Always helpful and brilliant customer service. Highly recommend!

good Useful

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MH

Mr. Harrison

pen 2 review

stars

done Verified

Nov 16, 2017

You guys are cool

You guys are cool! Helped me to set up everything in a couple of minutes and gave a few really helpful tips. I saw new reviews immediately after sending the first batch of emails! Thanks!

good Useful

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Reply from SageMailer

Nov 18, 2017

You're welcome :) Always here to help!

AS

Andrew Set

pen 1 review

stars

done Verified

Jan 25, 2018

Great 3rd party app and awesome …

Great 3rd party app and awesome customer service! Maria had helped me a lot with my campaigns and she made sure that I got what I need. Thanks!

good Useful

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Assured Signs

stars

Fantastic Service

May 17, 2021

Verified User

Professional software and company, I have been using them for 3 years now. I have never had an issue and the sofware is easy to use.

Dunsten LLC

stars

Great Services

November 29, 2019

Verified User

Have been using this software for years and worked out very well for my business! Responsive email and great for reviews!

illaminous

stars

It’s a most have app!

May 10, 2019

Verified User

Great support and easy to use. It will help you build professional communication with your customers.

MEGABIZ UK

stars

The best reviews/feedbacks app

2 June 2021

Verified User

Excellent application, very easy to use, reliable and effective. The technical support is very efficient. I have use SageMailer for many years and have never had a single problem. Highly recommended!

Hejabiya

stars

Very Good and Reliable

4 April 2021

Verified User

I found this app very helpful. I got many customer reviews and seller ratings since using this app. RECOMMENDED!

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6 Main Things Why Customers Love SageMailer

Still not sure that SageMailer is the best of its kind?
Check its extra features!

SageMailer

Feedback Five

  • A/B Testing for emails

    YES

    NO

  • VAT invoice generation

    YES

    NO

  • Response Center

    YES

    NO

  • Chat support for all users

    YES

    NO

  • In-app onboarding

    YES

    NO

  • Free Buyer-Seller Messaging Optimization for all users

    YES

    NO

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Which Will You Opt For?

Ultimately, it is up to you. You can choose based on any factor that is most important to your business, or you can even check both tools out.

When all comes to all, in this head-to-head comparison...we stick by our guns: SageMailer will help improve your customer experience easier and quicker.

In addition, it is always growing and creating new features to help merchants on Amazon go to the next level.

Which Will You Opt For?

Hope you join the 20 000 people worldwide who have found success with our software.

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