How To Get Reviews On Amazon In 2024?

Best Feedback Monitoring Tool: What’s Our Verdict?

SageMailer and FeedbackFive are the most popular tools in the feedback management niche. But which offers more seller support? Which has better priсing? Which is rolling out helpful updates to allow sellers to keep up with Amazon?

Let us walk you through the main criteria of such Amazon feedback software and provide side-by-side and transparent comparisons. Of course, take it with a grain of salt that we are SageMailer. We love our own product. Still, we are here to provide a straightforward and clear comparison of SageMailer and its Feedback Five alternative so you can be the judge.

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Features: SageMailer or Feedback Five

Tools, features, capabilities… whatever you call them, we wish to make sure you can do the essential things to generate reviews and help your business on Amazon thrive.

Let’s start with the basics. SageMailer is Amazon review, and feedback software that help sellers can automate requests with Buyer-Seller Messaging or the “Request a Review” button. For this, the program uses Amazon policy-compliant messaging templates.

In addition, SageMailer’s features include feedback tracking for an unlimited number of ASINs and real-time email alerts.

In turn, Feedback Five is one of the tools across the eComEngine platform that helps ‘increase your presence on Amazon with reviews, feedbacks, and ratings’ by allowing users to send messages to their buyers. Sellers can include product images and decide when they want to submit product reviews on Amazon.

By the way, Feedback Five Amazon software is very inert with introducing new features. It relies mostly on the already formed backbone of the old users and not on the newcomers.

SageMailer vs eComEngine: Basic plan comparison

SageMailer provides more monthly emails, free ASINs, additional services, and this list goes on… When it comes to Feedback Five, many features are not available, at least with the Basic plan.

Monthly emails included

from 250 to 2000

250
# of Email Campaigns

unlimited

3
Advanced timing capabilities (days after delivery)

YES

NO
Auto-exclusions (Late Orders, Refunded Orders, Out of Country)

YES

NO
Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.)

YES

NO
Feedback alerts by email

YES

NO
Automated workflow for resolving feedback issues

YES

NO
Free ASINs included with plan

unlimited

2
Advanced HTML editor

YES

NO
Insert product-specific content

YES

NO
Include attachments such as PDF files

YES

NO

TRY IT FREE

SageMailer vs. Feedback Five Pricing

FeedbackFive has a free plan, but merchants can access all features only with the Pro subscription starting at $29.99/month. The final price depends on the number of requests, products, and marketplaces as well as the availability of some extra functions.

SageMailer offers pretty straightforward pricing plans. There are three standard subscriptions – FREE, BASIC, PREMIUM that differ depending on the number of requests and marketplaces as well as the availability of some extra functions.

Recently, SageMailer has introduced more simple pricing! Now you can choose the number of email requests you need and not overpay for a larger plan.

Free

Basic

Premium

Emails

200

10K

30K

100K

300K

Free

Risk free - no credit card required 30 days trial

Free

2 000 emails

Review monitoring

Unlimited stores

A/B testing

Inbox, manual and auto-reply emails

Unlimited ASINs

Premium

30$/
Mo

3000 emails / month

️Review monitoring

Unlimited stores

A/B testing

Inbox, manual and auto-reply emails

Unlimited ASINs

30$/
Mo

Free

Basic

Premium

Emails

200

10K

30K

100K

300K

Premium

Trial

Risk free - no credit card required

30 days trial

Free

2000 emails / month
Review monitoring
Unlimited stores
A/B testing
Inbox, manual and auto-reply emails
Unlimited ASINs

SageMailer Reviews vs. Feedback Five Reviews

Want to know why SageMailer is the #1 feedback management software in the industry?

If you wish to hear it from somewhere other than the horse's mouth, check SageMailer and FeedbackFive ratings on SellerCentral.

What Do Customers Say About Our Top Amazon Feedback Service?

Trustpilot reviews

Amazon Appstore

Support chat

Jamie-Lee

4 review

done Verified

May 1, 2021

Amazing

Amazing! Perfectly packaged and sent very fast. So pleased and will definitely be buying from here again!

Sean W

pen 6 review

done Verified

Dec 18, 2018

Very Professional Platform

I tired 5 to 6 platforms searching for the best before I settled on SageMailer. Why? They offer first class support at my fingertips and are always very obliging, the website is very easy to use and free of clutter,, it's also appealing to the eye and it's bug free unlike some auto email apps I tried. I highly recommend to any Amazon seller. 5 Full Stars for Sage!

Artesanía Herreros Handmade Pocket Knives

pen 1 review

done Verified

Dec 17, 2018

Awesome customer service

Awesome customer service, I came for a bug and I got my bug solved, and many other inquiries solved! inquiries I didn't knew I had even before chatting with them! Super customer service for a super tool, there are few companies that worries about customer service I am afraid and Sagemailer team is doing an amazing job.

Zadok Shade

pen 1 review

done Verified

Dec 12, 2017

The best price/quality ratio

Drastically improved my feedback and reviews on Amazon. The pricing is fair and allows small sellers to get started and grow their business. Integration with European marketplaces is another great feature. Always helpful and brilliant customer service. Highly recommend!

Mr. Harrison

pen 2 review

done Verified

Nov 16, 2017

You guys are cool

You guys are cool! Helped me to set up everything in a couple of minutes and gave a few really helpful tips. I saw new reviews immediately after sending the first batch of emails! Thanks!

Andrew Set

pen 1 review

done Verified

Jan 25, 2018

Great 3rd party app and awesome …

Great 3rd party app and awesome customer service! Maria had helped me a lot with my campaigns and she made sure that I got what I need. Thanks!

Assured Signs

Fantastic Service

May 17, 2021

Verified User

Professional software and company, I have been using them for 3 years now. I have never had an issue and the sofware is easy to use.

Dunsten LLC

Great Services

November 29, 2019

Verified User

Have been using this software for years and worked out very well for my business! Responsive email and great for reviews!

illaminous

It’s a most have app!

May 10, 2019

Verified User

Great support and easy to use. It will help you build professional communication with your customers.

MEGABIZ UK

The best reviews/feedbacks app

2 June 2021

Verified User

Excellent application, very easy to use, reliable and effective. The technical support is very efficient. I have use SageMailer for many years and have never had a single problem. Highly recommended!

Hejabiya

Very Good and Reliable

4 April 2021

Verified User

I found this app very helpful. I got many customer reviews and seller ratings since using this app. RECOMMENDED!

Alexander 10:07 PM

I apprciate the tip! my problem is resolved now, you have further advise

Maria Scott 10:07 PM

Support team

No another advice ☺️ Glad to be of help

Alexander 10:08 PM

Rated conversation 👍

What a wonderful customer service specialists you have!

Maria Scott 3:45 PM

Got your point, I will write you an email tomorrow with the details.

Shailesh Patel 3:46 PM

Thank you. I will wait for your revert. Also can you send me a transcript of this chat in email?

Shailesh Patel 3:48 PM

Rated conversation 👍

Excellent support. Maria was very patient and understood by doubts and concerns clearly and greatly improved my trust on SageMailer

Iva 10:46 AM

ok got it thanks so much for your help

Iva 10:49 AM

Rated conversation 👍

Very helpful and celar to understand, thanks for your help Anna!

Maria Scott 2:00 PM

thanks, have a wonderful day as well and nice weekend ahead :)

Dark Orange 2:02 AM

Rated conversation 👍

Fantastic customer service. Answered questions quickly and professionally.

Amol 2:22 PM

thank you so much let me have a look

Amol 2:25 PM

Now on selected days the new tempalte will be delivered and other days the default one right? This will be the last question thanks

Amol 2:28 PM

Rated conversation 👍

Thanks for helping me to setup template & A/B Testing.

Mohammed Belkadi 2:01 PM

got it! thanks again

Maria Scott 2:01 PM

No problem, my pleasure :)

Mohammed Belkadi 2:02 PM

Rated conversation 👍

Best chat service used anywhere

Angela 9:56 PM

Thanks you! I appreciate you taking care of it.

Angela 9:57 PM

Rated conversation 👍

Conversation started out rocky, but the agent turned it around.

LeslieK 5:36 PM

Thank you, Maria, for all this information. All this will help so much! LeslieK

LeslieK 5:37 PM

Rated conversation 👍

Maria helped me a ton!

Leon 11:14 PM

Ok-thanks!:)

Leon 11:14 PM

Rated conversation 👍

Amazing customer service, super fast reply and very informative!

Sea Green 10:28 PM

So is that it.. when I active it. it`ll go ahead and send emails?

Sea Green 10:28 PM

I just actived.. hope it`s all good:)

Sea Green 11:14 PM

Rated conversation 👍

Great help setting up.. informed and with patient! Much appriciated. Thanks Maria

IRC Innovations 12:45 PM

Okay.. thank you for all the information. have a great day ahead.

Anna S. 12:45 PM

You too!:)

IRC Innovations 12:45 PM

Rated conversation 👍

Was really helpful and answered all my questions very politely.

6 Main Things Why Customers Love SageMailer

No extra charges

SageMailer does not have any commissions for adding additional Amazon stores. All pricing plans are straightforward and affordable. In addition, users can customize their subscriptions and choose the necessary number of feedback requests.
Efficient timing and automation

Users can send an email at the clients' local time. Therefore, it significantly enhances the email response rate. Moreover, clients claim that soliciting feedback with SageMailer is more effective, as they gain response and feedback from clients faster than with other software.
Email templates

SageMailer provides multilingual email templates. Email templates for requesting reviews are vital when using email as a tool for generating feedback on the platform. Compared with Feedback Five templates, SageMailer provides a better variety and more appealing request templates.
Client service

SageMailer has professional and fast support and delivers what its customers like. According to testimonials, the company’s support representatives have proven to provide satisfying customer service and promptly respond to requests of any kind.
Easy to start

Many customers argue they have trouble setting up their feedback campaigns correctly with FeedbackFive. Instead, SageMailer is more convenient and easy to navigate. It is a great choice for both novice sellers and experienced Amazon users.
Email limit

SageMailer does not count messages that were not delivered due to the tricky Amazon policy. This way, blocked emails because of opt-out customers are not counted in your limit per month, so you will not pay any extra commissions for them.

Still not sure that SageMailer is the best of its kind?
Check its extra features!

A/B Testing for emails

YES

NO
VAT invoice generation

YES

NO
Response Center

YES

NO
Chat support for all users

YES

NO
In-app onboarding

YES

NO
Free Buyer-Seller Messaging Optimization for all users

YES

NO

TRY IT FREE

Which Will You Opt For?

Ultimately, it is up to you. You can choose based on any factor that is most important to your business, or you can even check both tools out.

When all comes to all, in this head-to-head comparison...we stick by our guns: SageMailer will help improve your customer experience easier and quicker.

In addition, it is always growing and creating new features to help merchants on Amazon go to the next level.

Hope you join the 20 000 people worldwide who have found success with our software.

Best of luck with your choice!

One-minute setup
No credit card required
Cheerful support team

SageMailer vs. Feedback Five: Which Will Help You Succeed on Amazon in 2024?

Best Feedback Monitoring Tool: What’s Our Verdict?

Features: SageMailer or Feedback Five

SageMailer vs eComEngine: Basic plan comparison

SageMailer vs. Feedback Five Pricing

Free

Free

Free

Free

Free

Basic

300$/
Mo

10$/
Mo

Premium

30$/
Mo

30$/
Mo

Free

Basic

Premium

Trial

Free

SageMailer Reviews vs. Feedback Five Reviews

What Do Customers Say About Our Top Amazon Feedback Service?

Reply from SageMailer

6 Main Things Why Customers Love SageMailer

No extra charges

Efficient timing and automation

Email templates

Client service

Easy to start

Email limit

Still not sure that SageMailer is the best of its kind?
Check its extra features!

Which Will You Opt For?

Hope you join the 20 000 people worldwide who have found success with our software.

Best Feedback Monitoring Tool: What’s Our Verdict?

Features: SageMailer or Feedback Five

SageMailer vs eComEngine: Basic plan comparison

SageMailer vs. Feedback Five Pricing

Free

Free

Free

Free

Free

Basic

300$/ Mo

10$/ Mo

Premium

30$/Mo

30$/ Mo

Free

Basic

Premium

Trial

Free

SageMailer Reviews vs. Feedback Five Reviews

What Do Customers Say About Our Top Amazon Feedback Service?

Reply from SageMailer

6 Main Things Why Customers Love SageMailer

No extra charges

Efficient timing and automation

Email templates

Client service

Easy to start

Email limit

Still not sure that SageMailer is the best of its kind? Check its extra features!

Which Will You Opt For?

Hope you join the 20 000 people worldwide who have found success with our software.

300$/
Mo

10$/
Mo

30$/
Mo

30$/
Mo

Still not sure that SageMailer is the best of its kind?
Check its extra features!