Ready to put your Amazon reviews on autopilot?

I already wrote why I stopped using Feedback Genius and chose SageMailer.

Also, I have already shared five practical strategies to skyrocket your sales on Amazon. Gathering user-generated reviews is one of them – just check this page to uncover more effective tactics. 

Nevertheless, many people asked me why I didn’t try FeedbackFive. I tried it, but I continued my search after a week of use. Feedback Five is an authoritative player in the market of feedback automation. However, I have found that it has a classic problem, common among many experienced players. So, let’s figure it out.

So, let’s figure out how to get reviews on Amazon with different tools. 

This NEW method skyrockets the number of reviews your customers leave

With SageMailer, you’re able to trigger official Amazon requests using the same system behind the “Request a Review button” in Seller Central. This method is much more efficient than standard Buyer-Seller Messaging requests and converts up to 20% of your orders into reviews. Try it yourself with FREE 1-month full access! No card required.

Other benefits include:

  • No need to share Seller Central access information
  • 100% Amazon-approved messages
  • Amazon translates requests to the buyer’s native language
  • Exclude specific ASINs, refunded orders, buyers who left feedback or review, etc.
  • Automatically detects when order is physically delivered

Learn how you can implement this new Amazon’s “Request a Review” feature in your strategy in just 5 minutes. 1-month free trial, no card required.

What I Don’t Like About FeedbackFive Review Service

I will cite some crucial notes here to further understand why I change my review management tool.

Service is slowly updated

FeedbackFive is very inert. It relies mainly on the already formed backbone of the old users and not on the newcomers.

Expensive additional features

You will get a low FeedbackFive pricing on the initial or the first subscription. This, though, seems to bait because, eventually, your account can become more expensive due to additional fees. For example, fees for connecting to other stores and email overage.

It’s difficult to pick a plan

Choosing the optimal plan is complicated by many small functional differences between the subscription plans. Therefore, if you’re a beginner in this domain, I don’t recommend FeedbackFive.

Overcomplicated interface

The FeedbackFive interface is not very friendly for an average seller. In addition, the non-intuitive design from the middle of the 2000s creates problems with the setting and configuration of letters.

Unprofessional customer support

And last but not least, it took the support team way too long to answer a few of my standard questions, and some did not even respond.

So Here Is Another FeedbackFive Alternative!

Since I was not satisfied with the service of FeedbackFive, I found it my responsibility to find a much better option. As a result, I have found great benefits in SageMailer.

FeedbackFive and SageMailer: PRO plans comparison

SageMailer FeedbackFive
Price $25/month $29.99/month
Email Limit 2000 1500 ($0.0075/extra email)
Additional Marketplaces Free $10 / each additional
Multilingual templates YES NO
# of Campaigns Unlimited 10 (per store)
# of Free ASINs (Review Monitoring) Unlimited 5

Learn More About SageMailer

Regarding the pricing comparison between the two, I can save more monthly with SageMailer. Furthermore, FeedbackFive email limits only a range of 50-100 emails during their trial period. SageMailer offers any subscription plan during the free trial period.

7 Powerful Benefits of SageMailer

Since I am not convinced and satisfied with FeedbackFive plans, I have considered another option with fair consideration and judgment. Below, you’ll find the list of SageMailer benefits that were decisive for my choice:


The user may send an email at the customer’s local time. This significantly increases your email response rate.

No extra fee

SageMailer doesn’t have any fee for connecting additional stores. I have availed the Pro plan and have not paid any fee for extra Amazon marketplaces.

Email templates

SageMailer has multilingual email templates. When using email as a tool for getting Amazon feedback, I consider email templates in requesting feedback as vital. Compared to FeedbackFive templates, I have been satisfied to discover that SageMailer offers various appealing request templates.

Email limit

SageMailer doesn’t count messages that weren’t delivered due to the opt-out Amazon policy. This way, blocked messages because of opt-out buyers are not counted in your monthly limit, and you won’t pay any extra fees for them.

Easy to start

I understand that FeedbackFive is set for advanced users, but many sellers have trouble when setting up their campaigns in the right way. I find SageMailer more convenient and easy to use.

Customer service

SageMailer has fast and professional support. In addition, they have proven to deliver satisfying customer service. For me, I would not have been more satisfied.

Effective Automation

I have used it for some time now, and I can say it is doing good when soliciting feedback. I gain responses and feedback from customers faster than with FeedbackFive.

Aside from building a good reputation via customer feedback, I have observed that you can also prompt customers to buy products through the Buy Box. Amazon will base seller performance as criteria for winning the Buy Box. With SageMailer, I am confident of getting it.

SageMailer or FeedbackFive Review Tool: Features Comparison

Tools, capabilities, features… whatever you call them, I want to ensure you can do the critical things to generate reviews and make your business on Amazon thrive.

Let’s start with the basics. SageMailer is Amazon feedback management software that helps merchants automate review requests with the “Request a Review” button or Buyer-Seller Messaging. For this, the tool utilizes AMZ policy-compliant messaging templates. Furthermore, SageMailer’s features have real-time email alerts and feedback tracking for an unlimited number of ASINs.

In turn, FeedbackFive is one of the services across the eComEngine platform that helps ‘improve your presence on AMZ with reviews, feedback, and ratings’ by helping users to send letters to their shoppers. Merchants can include product images and determine when they wish to submit product reviews in the marketplace. By the way, FeedbackFive Amazon software is very inert with introducing new features. It depends mostly on the already-formed backbone of the old clients and not on the newcomers.


Ultimately, it’s up to you which service to choose. You can pick based on the most important factor for your brand or even check both tools out. 

When all comes to all, after this comparison, I would rather say that SageMailer will help improve your client experience quicker and easier. In addition, it’s always growing and creating new tools to help sellers on Amazon go to the next level.

I am quite satisfied with SageMailer. If it’s not the best email automation tool in the market right now, it’s certainly better than most.

More Reviews = More Sales!

Try SageMailer’s FREE 1-month trial and automate your review requests through Amazon Buyer-Seller Messaging or the NEW Amazon “Request a Review” button. Improve your reviews, rank higher, and boost sales! Risk-free, no card required.